2.What personal details do we collect from our customers?
When you register at Carmen Lorenza, or if you place an order, we ask you to fill in your personal information. We collect all your information in accordance with applicable law in order to meet our commitments to you.
-First and last name
3.What is stored when you visit our website?
-Internet service provider
-Source: site of origin
-Clicking behaviour on our website
If you ordered a product and created an account, the password is not saved yet. After logging in the saved account will be visible. Feel free to change the password after time.
5.What do we do with your details?
We want to adjust information to your specific needs and identify you as a user. Also, we want to give you access to details that closed parts of our website. Carmen Lorenza only processes the essential data for each type of processing. This happens properly and carefully.
6.Storage and usage of your details
Cookies are used to recognize your visit on our website. Cookies are small files that are sent to a customer’s browser and cookies are stored one the customer’s computer. This file tracks behaviour on our website and therefore we are able to see how our website is visited. However, the information is totally anonymous. We use Google Analytics to track (anonymous) data for site improvement.
When processing your orders and provide follow-ups we will store your details as long as necessary. Send us an email if you want us to delete your personal details.